Privacy Policy — Joy AR

Effective date: July 10, 2025

Welcome to Joy AR, operated by Open Meadow LLC (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you use the Joy AR mobile application (“App”) and related services.

By using Joy AR, you consent to the collection and use of your information as described in this Policy. If you do not agree, please do not use Joy AR.

1. Information we collect

a. Information you provide

• Account details: If you create an account, we may collect your email, username, or profile photo.
• Content: Photos, videos, AR experiences, or other content you upload or create in Joy AR. This may include data generated from your device's sensors (e.g., camera, depth sensor, motion sensors) as you interact with AR features.
• Support requests: Information you provide when contacting us for help.

b. Information we collect automatically

• Usage data: How you interact with the App, features you use, crash logs.
• Device information: Device model, operating system, app version, language settings.
• Analytics: We may use tools (like Google Analytics for Firebase) to help us understand how Joy AR is used.

c. Information from app stores

• If you make a purchase, we receive limited information from Apple or Google (such as confirmation of purchase), but we do not see or store your payment details.

2. How we use your information

• Operate and maintain Joy AR.
• Improve and personalize your experience.
• Provide customer support.
• Monitor usage and troubleshoot issues.
• Comply with legal obligations.

3. How we share your information

• Service providers: We may share data with trusted vendors who help us operate Joy AR (like cloud storage and analytics providers).
• Legal compliance: We may disclose information if required by law or to protect our rights and safety.
• No selling: We do not sell your personal information to third parties.

4. Your choices

• Device permissions: You can disable camera, photo, or microphone access in your device settings, though this may limit some Joy AR features.
• Account data: To delete your account or content, please contact us at admin@open-meadow.co.
• Marketing: We do not send marketing emails unless you opt in.

5. Security

We use reasonable safeguards (like encryption in transit and secure servers) to protect your data. However, no system can be 100% secure, so we cannot guarantee absolute security.

6. Children’s privacy

Joy AR is intended for use by parents and adults. We do not knowingly collect personal information from children under 13 (or under the minimum age required by local laws). If you believe we have collected such information, please contact us to delete it.

7. Data retention

We keep your information only as long as needed to provide Joy AR or meet legal obligations. If you delete your account or request deletion, we will remove your personal data, subject to backup and compliance requirements.

8. Changes to this Privacy Policy

We may update this Policy from time to time. If we make significant changes, we’ll notify you via Joy AR or by other reasonable means. Continued use of Joy AR after updates means you accept the revised Policy.

9. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please reach out:

Email: admin@open-meadow.co